FAQ
colombia magical realism
Colombia Bird Photo Adventure
"Where Every Click Tells a Tale of Colombia's Feathered Symphony"
Frequently asked questions
What are your payment and cancellation terms?
- A non-refundable deposit of USD 1,500 is required as the booking amount to secure your spot for the tour.
- The remaining balance must be paid in full 90 days before the tour’s commencement. Should you prefer to pay in installments, kindly inform us in advance.
- All amounts are in USD per person.
- Failure to adhere to the payment timeline may result in the cancellation of your tour reservation.
- Please note that the deposit serves as your commitment to participating in the workshop. These deposits are not held in an account but are utilized to cover initial expenses such as hotel reservations, park permits/fees, and guided tour deposits. Due to these incurred costs, deposits are non-refundable, and tour payments made are subject to a cancellation fee.
In the event of a cancellation initiated by you
Cancellation Policy:
- More than 60 days before the tour begins: A refund of the workshop payment (excluding the deposit) will be provided, with a deduction of a $100 convenience fee.
- Between 60 and 45 days before the tour: A 50% refund of the workshop payment (excluding the deposit) will be issued, with a deduction of a $199 convenience fee.
- Less than 45 days before the tour: Unfortunately, no refunds will be granted, and all payments will be forfeited. Full payment is mandatory no later than 45 days before departure. If full payment isn’t received by this date, you will be notified via email. Failure to respond within 3 business days will result in forfeiture of your spot, which may then be offered to participants on the waiting list.
- Important Note: The date of written (email) communication indicating the intent to cancel is considered the date for calculating cancellation fees.
- Cancelled Workshops: If, for any reason, we are compelled to cancel a workshop, your entire payment will be transferred to another comparable workshop within one calendar year.
Can I Share the Adventure? Bring Along a Friend or Family Member!
Certainly! We’d be thrilled to welcome your friends or family members! If your partner or any other family member is eager to join the photo tour, shoot us an email for details on the exclusive non-photographer partner discount. While they won’t be partaking in the daily photographic adventures, boredom is out of the question. Our lodges offer an array of activities to keep them entertained while you focus on capturing those breathtaking moments in the forests.
Solo Adventure Enthusiast? No Worries!
As most of the lodges and hotels we partner with do charge single supplements, we offer two personalized options to cater to your preferences.
Option 1: We can reserve a dedicated single room for you, with the single supplement price specified for each tour.
Option 2: If you’re open to sharing your adventure, we’ll go the extra mile to find you the perfect roommate based on your gender, age, and interests. In the event a suitable roommate is unavailable, the single supplement will be applied.
It’s important to note that our calculation for the single supplement is transparent and fair. We derive this cost by subtracting half the expense of a double room (plus any applicable taxes) from the actual cost of a single room. Your comfort and satisfaction are our top priorities, and we’re dedicated to ensuring your travel experience is as enjoyable as possible.
Arriving Early? We've Got You Covered!
Certainly! It would be our pleasure to handle your reservations, ensuring you stay in the same hotel as the one booked for the official first night of the tour. We’ll seamlessly include the cost of your extra day in the final payment, making the process hassle-free for you. Plus, with included airport transfers, whether you arrive a day early or depart a day later, you can rest assured that your travel arrangements are covered. We look forward to providing you with a seamless and enjoyable experience!
What Camera Gear and Essentials Should I Pack for the Adventure?
- Your Digital SLR full-frame camera
- Longest telephoto lens, preferably 300mm or more
- Wide-angle lens for capturing landscapes
- Flash with a flash bracket
- Ample supply of memory cards
- Highly recommended: Macro lens
- Required: Sturdy tripod or monopod
- Release cables
What Type of Luggage is Most Appropriate for the Journey?
Optimal Luggage Suggestions for Your Journey:
To ensure convenience during your adventure, we recommend packing light, as you’ll be carrying your belongings with you. Here’s a suggested luggage arrangement:
Camera Gear Bag:
Dedicated bag for your camera gear.
Clothing Bag:
Separate bag for your clothes.
Handbag or Backpack:
Essential items within easy reach.
Small Satchel:
Ideal for personal items or important documents needed frequently.
This organized approach allows you to navigate comfortably, ensuring you have what you need at your fingertips.
Essential Medications to Pack for Your Journey:
We strongly recommend carrying a personal medical kit, including a first aid kit, to ensure your well-being throughout the trip. Consider including medications for common ailments such as colds, coughs, fever, diarrhea, altitude sickness, headaches, heartburn, and sore throats, among others.
For those with regular medical needs, including hypertension, blood sugar, allergies, or asthma, it’s crucial to bring an ample supply of necessary medications. Given our penchant for exploring remote destinations, having your medicines readily accessible is the best approach.
While our journeys typically require moderate stamina, ensuring you are in good health and high on energy will enhance your overall experience. Please note that this information is general, and we strongly recommend consulting with your physician or healthcare professional to determine the specific medications you should carry based on your individual health needs. Your well-being is our priority, and we want you to embark on your adventure fully prepared.
Internet and Mobile Coverage: What to Expect?
While many countries support International Roaming, local numbers for voice calls can be easily obtained at airports. It’s crucial to be aware that certain birding areas we explore may lack mobile networks. Additionally, internet access is limited at most lodges and, when available, is typically confined to dining areas. Please plan accordingly and stay connected through alternative means during your adventure.
Have Unanswered Questions? We're Here to Help!
Feel free to email any questions or concerns you may have to [email protected]
Our dedicated team is committed to providing prompt and helpful assistance, ensuring you have all the information you need for an enriching experience.
